Your orders will be delivered to cargo within 3 business days (Monday-Friday) after bank confirmation. The delivery address is Tekirdağ Ortacami Mah. Depending on the distance to Ortacami sk no.15, the cargo company will deliver your order to you within 1-3 days.

Delivery times for specially produced products vary depending on the manufacturing time. Delivery information and times for such products are stated on the product pages.

If there is a problem caused by us, you will be notified based on your membership information. That's why membership is complete and accurate information is important. Delivery is not done on weekends and feast days.

All of the products you choose will be delivered to you by our contracted cargo companies.

You will be notified of the products you have purchased via a confirmation e-mail. If any of the products you have selected are not in stock, an e-mail will be sent to you and you will be notified of the first date the product will be in stock.

This site allows multiple users to shop at the same time. In rare cases, the consumer may purchase the same product and the product is out of stock;

If the product you paid for online is out of stock, there is a waiting period of at least 4 (four) and at most 30 (thirty) days. If the product cannot be delivered to the consumer between these dates, the payment made will be refunded to him.

Warranty conditions
All products are under the warranty of the manufacturers unless stated otherwise. In order for the warranty conditions to be valid, be sure to check the product during cargo delivery. When you see a damage, keep a record and do not get the product. Changes made to the product, deformation of the product or damage to the original design of the product are not covered by the warranty.

Product Return Conditions
If the product you purchased through our site turns out to be faulty, you must contact us via the online support section on our page within 7 days from the delivery date. Following this information, the faulty product you send to us via the cargo company will be replaced with a new one. If the ordered product error occurred due to customer use or if the product was used within 7 days, the product cannot be returned or exchanged. In terms of product return and replacement conditions, practices in accordance with the Consumer Protection Law No. 4077 are essential.